Privacy Policy

This Privacy Policy explains how Handwritten Letter ("we", "our", "the Service") collects, uses, and protects personal data of users of the website handletter.ru. We are committed to processing personal data in accordance with the EU General Data Protection Regulation (GDPR) where applicable, and with the applicable data protection laws of the user's jurisdiction.

1. Data we collect

On registration: email address, username, and password (stored as a hash).

When using the Service: IP address, browser and device information, cookies, date and time of visit.

When sending letters: the content of the handwritten letter, sender and recipient identifiers.

2. Purpose of processing

User registration and identification; exchanging handwritten letters; keeping the Service secure and preventing spam; providing technical support.

3. Legal basis

Processing is carried out on the basis of the user's consent, given at the time of registration by ticking the corresponding checkbox. For users in the European Economic Area, this constitutes consent within the meaning of Article 6(1)(a) GDPR.

4. Storage and security

Data is stored on servers that provide protection against unauthorised access. Handwritten letters are automatically deleted 3 days after being sent. Account data is retained until the account is deleted by the user.

5. Sharing with third parties

Personal data is not shared with third parties, except where required by applicable law.

6. Your rights

You have the right to access your data, to have it corrected, blocked, or deleted. You also have the right to withdraw consent and, where applicable under GDPR, the right to data portability and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at igorecio@gmail.com.

7. Cookies

The Service uses cookies to maintain the user session and to enable registration and letter sending. By continuing to use the Service, you agree to this.

8. Changes to this Policy

The current version is always available at handletter.ru/en/privacy.html.

Last updated: October 7, 2026